FAQs
1. What is ChikChikCo?
ChikChikCo is a direct-to-consumer (D2C) brand that offers innovative gadgets, home and car accessories, decor, and everyday essentials designed to make life easier, smarter, and more enjoyable.
2. What types of products does ChikChikCo sell?
We offer a wide range of products across categories such as:
- Smart gadgets and tech accessories
- Home organization and decor
- Car accessories
- Cleaning and bath essentials
- Lifestyle and convenience products
3. How does ChikChikCo ensure product quality?
We focus on three pillars: product, quality, and price. Every product is carefully curated and tested to ensure durability, functionality, and thoughtful design, so you can enjoy products that truly make life easier.
4. Are ChikChikCo products affordable?
Yes! We source and negotiate directly to bring you the best products at unbeatable prices, without compromising on quality.
5. How can I order ChikChikCo products?
You can order directly from our website or through our authorized online platforms. Just browse the categories, add items to your cart, and checkout—it’s that simple!
6. Do you ship nationwide?
Yes, we deliver across India. Shipping charges and delivery times may vary depending on your location.
7. What payment options are available?
We accept all major payment methods, including credit/debit cards, net banking, UPI, and digital wallets.
8. What is your return or exchange policy?
We stand by the quality of our products. If you’re not satisfied, you can request a return or exchange within the specified period. Products must be unused and in original packaging. Please refer to our Cancellation and Refund Policy for detailed guidelines.
9. How long will delivery take?
Delivery times typically range from 3–7 business days, depending on your location and product availability. You will receive a tracking number once your order is shipped.
10. Can I track my order?
Yes! Once your order is shipped, you will receive a tracking ID to monitor your package in real-time.
11. Do you offer product warranties?
Some of our products come with manufacturer warranties. Warranty details are provided on the product page or packaging.
12. How can I contact ChikChikCo for support?
You can reach our customer support team via email, phone, or the contact form on our website. We’re happy to help with product queries, orders, and support issues.
13. Do you offer corporate or bulk orders?
Yes, we do. Please contact us for any bulk inquiries and we will be happy to assist you with the best offers.
14. How do you choose your products?
Our team curates products based on innovation, utility, and value. Every product is designed to make daily life easier and smarter, ensuring you get practical solutions for everyday needs.
15. Can I suggest a product idea?
Absolutely! We love hearing from our customers. Please share your ideas by calling us on '+91 92172 16725' or writing to us on 'wecare@chikchikco.com'.